Due to storms in Sth East Qld, we are currently without power at our warehouse. Current indications are that this will be remedied within 24hrs. For this reason, we are unable to ship any orders at present, but hope to be up and running again by Wed 26th Nov. Thanks for your patience during this time.

Shipping:  Orders are dispatched Monday to Thursday.

Instrument specific enquiries:

We are not a provider of 'in house' repair/tech services, and only deal in parts supply. If you have an 'instrument specific' query, or are attempting modifications, we recommend you talk to a luthier/repairer in your area.

Important:

Due to the large volume of orders we process, we work quickly to dispatch shipments. Additions or changes to orders once placed are not always possible.

Our Details

Company Name: Realtone Music (Aus) Pty Ltd

General Enquiries: Please use the contact form above.

NZ Contact Hours: Monday to Thursday 11.00am to 3.00pm (excluding public holidays). We are closed Fridays.